Delivering your items in the quickest time possible is a major priority for us. We are working hard to secure a supply chain that will allow us to deliver your order on a next business day delivery service if it is placed by 4pm whenever possible. With the global demand on PPE and the requirement to prioritise caregivers and healthcare providers first there will be times when orders may be delayed. We will continually update our website with information on when to expect your order and in the exceptional cases where your order may be significantly delayed we will contact you directly to provide further information on your options.
We are pleased to say that our dispatch team are keeping up to date with orders and have been getting all orders placed before 4pm on Monday - Friday on to our regular courier that same day.
Most of the orders are then delivered next working day (Monday - Friday) unless the courier is experiencing heavier than normal volumes on that day. For this reason we cannot guarantee next day delivery currently but over 95% of our parcels are actually being delivered next day. We are working closely with our couriers to ensure all parcels are delivered on time.
We thank you for your patience and continued support.