At Trusted PPE our main priority is to help you and your family stay safe and protected during these uncertain times. The Trusted Guarantee sets out our commitment to you on how we aim to achieve this through our Personalised Protection and Refund or Replace policies.
Refund or replace
Due to the hygienic and infection control properties of our products our items should arrive with you in the form that they were prepared at our factories. The comprehensive packaging used ensures the highest possible level of protection from your items. That is why we offer a guarantee to Refund or Replace any items you have purchased that do not arrive in the state that they were sent to you in. This would include any items that have been damaged in transit or have not arrived with you by the date stated at the time of ordering. To Refund or Replace your order simply connect with a member of the Support Team via our Live Chat or email firstname.lastname@example.org
Our mission is to provide the right protection to all areas of society. Our research and experience in providing PPE to key workers is what has helped us to deliver Personalised Protection to you. That is why we offer 3 tiers of protection through our carefully chosen face masks and provide guidance on what Personalised Protection is best suited for you and your family. We will continually review the research available and keep you informed of updates on World Health Organisation and governmental advice on how best to Personalise your Protection to keep you and your loved ones safe.